Updated: January 10, 2014 8:58AM
Nearly 300 guests at a northwest suburban Rosemont hotel awoke to a fire alarm Thursday morning and were evacuated to the hotel’s lobby after a frozen pipe in the sprinkler system burst.
Frozen pipes caused the fire system to burst near a service elevator about 6:40 a.m. on the ninth floor at the DoubleTree by Hilton in Rosemont, at 5460 N. River Road, according to Mayra Diaz, a front desk agent at the hotel.
Nearly 300 guests were evacuated from their rooms as fire alarms sounded and police and firefighters responded to the leak, Diaz said. Guests were asked to wait in the lobby, as “it was just too cold for them to go outside.”
After about 20 minutes, guests were able to return to their rooms about 7 a.m., Diaz said.
By 8:30 a.m., all of the water had been cleared out, Diaz said.