Riders on the CTA’s Red and Brown lines Friday morning spent more time than they were expecting on trains, as door problems and subway congestion led to considerable delays for about an hour on both lines.
About 9 a.m. the CTA reported that southbound Red Line trains, as well as southbound Brown Line trains headed to Roosevelt via the Red Line subway (because of Wells Street Bridge construction) had been experiencing delays because of subway congestion and riders should expect longer than normal travel times. The CTA rider alert noted all trains were moving.
About 9:40 a.m., trains on those same two lines were experiencing “significant delays” because of a door problem on a train at Monroe, a different CTA rider alert said.
This led to delays and subway congestion until at least a little before 10 a.m., when a separate rider alert said Red and Brown Line trains were moving again, but with delays.
The delays and congestion caused some consternation among riders, who took to Twitter express their frustration with trains that were lurching along in the subway and a lack of information from CTA personnel at stations.