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Illinoisans who filed paper tax returns see delays getting refunds

Updated: July 24, 2012 9:47AM



The Illinois Department of Revenue says many Illinoisans who filed their 2011 tax returns the old-fashioned way — on paper, rather than electronically — are still waiting for their refund checks.

Department spokeswoman Sue Hofer says she can’t estimate how many of the returns filed on paper have been delayed. But she says they’re moving more slowly than they did last year.

Hofer says the Revenue Department has 25 to 30 fewer workers processing paper refunds because of the state’s budget squeeze.

Hofer says the department had hoped to get 80 percent of returns filed electronically but got only about 70 percent, which also contributed to the delay.

Hofer says Illinoisans who use the online system and direct deposit can get their refund within a week.



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