Walgreen corrects prescription payments glitch
BY SANDRA GUY Business Reporter sguy@suntimes.com November 6, 2012 11:58AM
In this June 20, 2011 photo, a Walgreens pharmacy sign is displayed, in Philadelphia. Walgreen Co., the biggest drugstore chain in the U.S., said Tuesday, June 21, its profit grew 30 in the fiscal third quarter, and announced it is tangling with another major pharmacy benefits manager.(AP Photo/Matt Rourke)
Updated: December 8, 2012 6:30AM
Walgreen Co. corrected a computer glitch by 8 a.m. that had caused its pharmacies to be unable to process prescription payments for about two hours, a spokesman said Tuesday.
The Deerfield-based drugstore giant continued to fill prescriptions using a system that lets customers pay the same as they did the last time they filled the prescription, said spokesman Michael Polzin.
Once the system started up again, the payment is processed and any differences resolved.
